日语客户成功经理-飞书海外版
Core
作为飞书海外版面向日本市场的数字化客户成功经理，负责建立客户关系、深化产品应用价值并推动服务解决方案的标准化。
Role type
Senior Customer Success Manager (Japan)
Builds
飞书海外版协同办公产品
Domain
Enterprise SaaS / Collaboration Software
Deliverable
client delivery
Required skills
Japanese language proficiency, cross-cultural communication, stakeholder management, project management, product knowledge (collaboration software), data sensitivity
Preferred skills
prior experience with Feishu/Lark, sales team collaboration, data operations experience
Responsibilities
Act as the primary bridge between Feishu and Japanese clients to deepen product adoption; understand client business scenarios to standardize service solutions; collaborate with sales, product, and technical teams to drive product iteration and resolve issues; manage multiple client projects and coordinate cross-functional resources.
Seniority
Senior, hands-on IC