Systems Support Specialist
Core
Administer business systems and work management platforms to ensure data accuracy and support operational teams in a residential maintenance contract.
Role type
Systems Support Specialist
Builds
Operational, financial, and performance reports; system stability for work order management
Domain
Facilities management / Property services
Deliverable
dashboards & analysis
Required skills
Business system administration, Data reconciliation, Performance reporting, User support, System testing coordination, Analytical problem-solving, Microsoft Office proficiency
Preferred skills
Work order management systems, Facilities management operations, Project management principles, Trade/subcontractor coordination
Responsibilities
Manage user access and system settings, Resolve stalled or overdue work orders, Prepare operational and financial reports, Coordinate system testing for updates, Investigate data discrepancies, Support user training and troubleshooting, Reconcile data from multiple sources
Seniority
Mid-level, hands-on IC