Manager of IT and Operations
Core
Provide general oversight of IT and Operations infrastructure, provisioning, planning, and installation for a management and operations consulting practice.
Role type
Manager of IT and Operations
Builds
IT infrastructure, operational procedures, and client-facing service delivery platforms
Domain
Professional Services / Management Consulting
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
IT infrastructure management, operations management, project management, business development support, government contract management knowledge, organizational effectiveness, strategic resourcing
Preferred skills
Client service experience, diplomacy, fast-paced environment adaptability
Technologies
CRM applications, wireless networks, hardware/software inventory systems, file share tools
Responsibilities
Conceptualize and implement engagement management procedures, develop long-term technology roadmaps, maintain IT network integrity, manage office operations and administrative services, lead project teams for client engagements, support business development and marketing activities
Seniority
Manager, hands-on leadership
