Reception and Ticketing Administrator
Core
First point of contact for patrons and guests, managing reception duties, ticketing enquiries, and accessible bookings in a live entertainment venue.
Role type
Reception and Ticketing Administrator
Builds
Welcoming visitor experience and accurate ticketing/accessibility support for live events
Domain
Live entertainment venue operations
Deliverable
product features
Required skills
Reception management, ticketing administration, accessible bookings, customer service, telephone/email communication, office administration, event support, lost property management, complaint handling
Preferred skills
Fast-paced environment adaptability, independent work, problem-solving, professional presentation, reliability, accountability, flexibility
Technologies
Ticketing systems
Responsibilities
Manage daily reception duties and visitor enquiries, assist with ticketing and seating configurations, manage accessible bookings, handle lost property and customer feedback, support office administration and event-day operations
Seniority
Individual Contributor, entry to mid-level