Senior Technical Success Manager (Australia or Japan)
Core
Own post-sale technical relationships for strategic APAC accounts, ensuring production success and growth for enterprise customers using Qdrant vector search.
Role type
Senior Technical Success Manager (IC)
Builds
Customer success outcomes, technical deployments, and regional market presence for Qdrant in APAC
Domain
AI infrastructure / Vector search / Cloud-native databases
Deliverable
production ML models
Required skills
Customer-facing technical account management, Kubernetes, Terraform, cloud platforms (AWS/GCP/Azure), performance tuning, enterprise stakeholder negotiation, pre-sales support, product feedback synthesis
Preferred skills
Vector search/RAG experience, startup regional build experience
Technologies
Qdrant, Kubernetes, Terraform, AWS, GCP, Azure
Responsibilities
Run health checks and architecture reviews for strategic accounts, resolve first-line technical support in APAC hours, support pre-sales proofs of concept, align engineering and security stakeholders on scope, bring field feedback to product teams
Seniority
Senior, hands-on IC
