Intake Worker - Launceston
Core
First point of contact for mental health intake, screening, and assessment to determine appropriate care levels and support access.
Role type
Intake Worker (Mental Health)
Builds
Access to mental health services via a stepped-care model
Domain
Mental Health / Community Services
Deliverable
client delivery
Required skills
intake and assessment processes, recovery-oriented practice, trauma-informed practice, person-centred practice, risk identification, stakeholder relationship building
Preferred skills
Certificate IV in Mental Health/Community Services/Human Services/Social Work, lived experience of mental health challenges or disability
Technologies
Initial Assessment and Referral Decision Support Tool (IAR-DST)
Responsibilities
Support participants to understand care options and promote informed choice, oversee intake process and identify risks/safety concerns, escalate clinical or safety issues, communicate participant information to allocate services, collaborate with multidisciplinary team
Seniority
Entry to Mid-level, hands-on IC