Coach
Core
First point of contact for clients, conducting inspiring conversations and managing referrals to colleagues while ensuring clients receive appropriate support.
Role type
Mental health coach/counselor
Builds
Integrated mental health care support for clients
Domain
Mental health / Healthcare
Deliverable
client delivery
Required skills
Solution-oriented approach, independent work, team collaboration, flexibility, humor
Preferred skills
None stated
Technologies
None stated
Responsibilities
Conduct intake conversations with clients, lead telephone, online, and face-to-face coaching sessions, manage phone services (9-17), handle casework, process incoming platform inquiries, manage referrals to the network, maintain the chatbox, execute ad hoc projects
Seniority
Individual contributor
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