Customer Service Officer
Core
Deliver high-quality customer service, respond to enquiries, process transactions, and manage customer requests for the Alice Springs Town Council.
Role type
Customer Service Officer
Builds
Customer service interactions and administrative/financial support for the community
Domain
Local government / Public sector
Deliverable
client delivery
Required skills
Customer service, interpersonal communication, transaction processing, complaint management, Microsoft 365, policy adherence, attention to detail
Responsibilities
Respond to customer enquiries, process transactions accurately, manage customer requests, handle complaints and challenging situations, provide administrative and financial support
Seniority
Individual Contributor
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