Luxury Hospitality Manager
Core
Lead a team of professionals across Crown Spa, 32 luxury villas, and the Crystal Club to deliver world-class, personalized service to high-value guests.
Role type
Senior Luxury Hospitality Manager
Builds
Seamless guest experiences in premium spa, villa, and lounge environments
Domain
Luxury hospitality and high-end guest services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic direction, team leadership, performance development, budget management, operational excellence, VIP experience elevation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Provide strategic direction for all service departments; Guarantee a consistently outstanding guest experience; Foster team engagement through training and performance development; Manage daily operations, budgets, and uphold service standards; Partner with senior leaders to elevate the VIP experience
Seniority
Senior, hands-on IC