Experienced Travel Consultant - Carindale, QLD
On-site
Core
Guide customers to book ocean and river cruise holidays, handling inquiries across walk-in, email, and phone channels.
Role type
Travel Consultant (Cruise Specialist)
Builds
Cruise holiday packages and bookings for individual travelers
Domain
Travel & Tourism (Cruising)
Deliverable
product features
Required skills
Customer service, sales targets achievement, upselling, cross-selling, product knowledge, detail orientation, problem-solving
Responsibilities
Quote, book, and invoice cruise bookings; achieve monthly sales targets; deliver service across walk-in, email, and phone; maximize opportunities through upselling; monitor mailboxes; recommend cruise products