Executive Manager Workforce Planning Strategy & Transformation
Core
Lead the development of strategic, analytical, and optimisation capabilities for Workforce Planning to ensure the right capacity and capability meet customer demand in a complex retail operations environment.
Role type
Executive Manager, Workforce Planning Strategy & Transformation
Builds
Future Workforce Planning strategy, capability roadmap, operating model, and Work & Capacity Optimisation capabilities.
Domain
Retail Operations / Workforce Planning / Capacity Management
Required skills
Workforce planning strategy, capacity planning, workforce analytics, scenario modelling, operational transformation, stakeholder management, data automation, team leadership
Preferred skills
Builders mindset, operational credibility, data-led curiosity, strategic pragmatism, collaborative leadership, future-focused technology adoption
Technologies
Data automation tools, scenario modelling software, self-service analytics platforms
Responsibilities
Shape and deliver the future Workforce Planning strategy and operating model; Develop approaches to skills, cross-skilling, and workforce flexibility; Build stronger workforce analytics and decision-support capability; Define data and technology capabilities to reduce manual reporting; Build trusted partnerships with senior leaders across Retail Operations, COO, Technology, Data, Finance, and People; Lead the team in capability building and transformation.
Seniority
Executive, Strategy & Transformation
