Hotel All Rounder
Core
Front Office All Rounder managing guest reservations, room allocation, and check-in/out processes to ensure exceptional hospitality.
Role type
Front Office All Rounder
Builds
Guest check-ins, check-outs, and reservation management
Domain
Hospitality
Deliverable
product features
Required skills
Reservation management, room allocation, payment processing, guest communication, complaint resolution
Preferred skills
Property management systems proficiency, hospitality industry experience
Responsibilities
Manage reservations via phone, email, and online platforms; allocate rooms based on preferences and availability; handle payment transactions; suggest room upgrades and amenities; maintain reservation records; resolve guest complaints.
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