CareerPlan

Manager, Workforce Planning (12-Month Fixed Term Contract)

Brisbane Airport, QueenslandContract2026-11-09 → 2026-11-12

Core

Lead the national workforce planning function to align workforce with operational demand across multiple sites in Australia's inflight catering and retail operations.

Role type

Manager, Workforce Planning (Strategic Leadership)

Builds

National workforce planning standards, systems, processes, and performance disciplines

Domain

Aviation / Inflight Catering & Retail

Required skills

Workforce forecasting, labour modelling, workforce optimisation, financial modelling, data interpretation, stakeholder engagement, industrial agreements knowledge, Excel, workforce planning systems

Preferred skills

Experience in complex multi-site or 24/7 operational environments

Technologies

Groundstar Planning, Rostering, RealTime

Responsibilities

Lead and develop the national Workforce Planning and Resource Allocation teams; Establish and maintain workforce planning governance, standards and operating disciplines; Collaborate with Operations leaders to develop and implement labour models; Translate forecast demand into workforce requirements and roster plans; Monitor required versus rostered and rostered versus actual labour performance; Drive workforce management system optimisation; Build strong stakeholder relationships and coach leaders on workforce planning and change management

Seniority

Manager, strategic leadership