After Hours Primary Care Services Coordinator
Core
Operational leadership for an after-hours primary care service ensuring timely access to urgent, non-life-threatening care for Campaspe residents.
Role type
Operational Coordinator / Healthcare Administrator
Builds
After-hours primary care service model
Domain
Primary Healthcare / Rural Health
Deliverable
client delivery
Required skills
Clinic coordination, GP clinic operations management, patient flow optimization, appointment systems management, Medicare billing, private patient billing, stakeholder engagement, multidisciplinary workforce coordination, clinical governance support, performance monitoring, accreditation application and assessment, privacy legislation compliance, healthcare accreditation standards knowledge, medical workforce management, practice management, problem-solving, handling difficult conversations, preparing stakeholder reports and presentations.
Preferred skills
Postgraduate qualifications in Clinical Coordination or related fields.
Responsibilities
Manage day-to-day operations and oversight of the after-hours service, coordinate multidisciplinary workforce rostering (GPs and nurses), support clinical governance, monitor service performance metrics, engage with external healthcare providers and internal stakeholders, prepare reports for the Board and MPHN, manage unexpected operational situations like staff shortages or patient surges.
Seniority
Mid-level, hands-on operational leadership