Practice Coordinator
Core
Onsite lead for primary care practices, supporting team members in delivering high-quality patient experiences and ensuring operational excellence.
Role type
Senior IC practice coordinator (healthcare operations)
Builds
Seamless in-office and virtual primary care services for patients, employers, and health networks
Domain
Healthcare / Primary Care
Required skills
operational management, team coaching, inventory management, financial oversight, patient communication, clinical workflow optimization
Preferred skills
change management, process improvement, billing and insurance knowledge
Technologies
C-I-CARE framework, EHR systems (implied), scheduling tools
Responsibilities
Ensure operational readiness through team check-ins, staffing reviews, and shift scheduling; Provide training, coaching, and mentoring to team members; Drive performance improvement via daily management and metric monitoring; Manage inventory, supplies, and waste minimization; Support financial health through budget review and revenue cycle management; Monitor and respond to Net Promoter Score (NPS) and service recovery cases; Perform clinical duties including venipuncture, EKGs, vitals, and vaccines; Execute front-of-house duties including patient intake, insurance verification, and facility upkeep.
Seniority
Senior, hands-on IC