Старший специалист по работе с клиентами полного цикла продаж, Воронеж
Core
Coordinating and resolving operational issues for the full-cycle sales channels AFH&TT, including order management, data reconciliation, consolidation, and risk mitigation for CSL and COTIF clients.
Role type
Senior Customer Operations Specialist (Sales Channels)
Builds
Operational processes and data integrity for AFH&TT sales channels
Domain
Retail / Logistics / Supply Chain
Deliverable
dashboards & analysis
Required skills
Data reconciliation, process optimization, stakeholder management, MS Office, SAP, gTMS, Jira, advanced Excel, risk management, data analysis
Preferred skills
Knowledge of PepsiCo AFH&TT channels, experience with technical platform setup
Responsibilities
Coordinate and resolve operational queries for AFH&TT sales channels, support service quality improvement (SLA/KPI), provide expert support for non-standard operational issues, propose and support process changes and automation, maintain business relationships with sales and planning departments
Seniority
Senior, hands-on IC
