Digital Community Specialist
Core
Grow, support, and analyze Alpinestars' online community across social media, YouTube, Reddit, and forums to strengthen brand presence and gather customer insights.
Role type
Digital Community Specialist
Builds
Online community engagement and brand visibility for protective gear and action sports products
Domain
Motorsports, action sports, e-commerce
Deliverable
dashboards & analysis
Required skills
Community engagement, trend identification, sentiment monitoring, product education, reporting, analytics
Preferred skills
Social media management, Shopify, Google Analytics 4, social listening tools, e-commerce metrics analysis
Technologies
YouTube, Reddit, Instagram, Facebook, TikTok, Shopify, Google Analytics 4
Responsibilities
Monitor and participate in discussions across social platforms and forums; Answer basic product and sizing questions; Build weekly and monthly performance reports; Track engagement metrics and sentiment trends; Surface customer insights and feedback to internal teams; Collaborate with marketing and e-commerce teams on campaigns.
Seniority
Individual Contributor