Account Delivery Manager
Core
End-to-end ownership of enterprise client relationships and service delivery for an EV charging SaaS platform.
Role type
Senior Account Delivery Manager (B2B SaaS)
Builds
EV charging infrastructure management and energy usage optimization
Domain
Electric Vehicles (EV) / SaaS / Energy
Deliverable
client delivery
Required skills
Customer relationship management, incident and escalation management, cross-functional orchestration, technical fluency in SaaS platforms, project management, product adoption advisory
Preferred skills
Experience with greenfield onboarding, contract negotiation, eMobility trends
Technologies
SaaS platforms, EV charging infrastructure
Responsibilities
Own a portfolio of customers end-to-end, manage incident and escalation management, orchestrate specialists for cross-functional delivery, advise on product use and adoption
Seniority
Mid-Senior, hands-on IC