Welcome Home Support Coordinator
Core
Deliver early intervention and wraparound support to help social and affordable housing tenants settle into their homes and build capability.
Role type
Support Coordinator (Housing/Community Services)
Builds
Support for tenants in the Welcome Home Program
Domain
Social housing and community services
Deliverable
client delivery
Required skills
trauma-informed practice, case note taking, community service experience, Aboriginal and Torres Strait Islander cultural understanding, multidisciplinary collaboration, practical capacity building
Preferred skills
First Aid certificate
Technologies
Case management systems
Responsibilities
Build trust-based relationships with new tenants to support settlement; Provide practical guidance on household routines and property care; Connect tenants to community, health, and support services; Collaborate with housing coordinators on inspections and tenancy responsibilities; Maintain accurate records and contribute to program learning; Conduct outreach to the community.
Seniority
Mid-level, hands-on IC