Vacation Support
Core
Remote representative assisting clients with vacation bookings, flight/hotel/transportation arrangements, and travel inquiries.
Role type
Customer support representative (travel)
Builds
Travel itineraries and confirmed reservations for individual clients
Domain
Travel and hospitality
Deliverable
product features
Required skills
Customer service, booking systems navigation, communication, organization, attention to detail
Preferred skills
Hospitality experience
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide support via phone, email, or chat; Answer basic travel questions; Update reservations and confirm details; Support the team with day-to-day travel service tasks
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