Senior Developer - ServiceNow
Core
Senior ServiceNow developer driving design, DevOps, and technical strategy for global IT solutions, integrating Generative and Agentic AI to enhance automation and intelligent service delivery.
Role type
Senior IC ServiceNow Platform Architect & Developer
Builds
Scalable ServiceNow applications, agentic workflows, and AI-integrated solutions for global business processes
Domain
Enterprise IT / Service Management / Generative AI
Deliverable
production ML models
Required skills
ServiceNow platform (ITSM, CMDB, HRSD, Flow Designer, IntegrationHub), Generative AI (Now Assist, GenAI Controller, AI Search), Agentic AI orchestration, REST APIs, JavaScript, SQL, Agile/Scrum
Preferred skills
Multinational matrixed organization experience, advanced degree in technical discipline, SQL expertise
Technologies
ServiceNow, Azure OpenAI, Apigee, Oracle/SQL, JDK, JSP, HTML, OAuth2, JWT, SIEM
Responsibilities
Lead technical delivery from initiation to go-live; define DevOps workflows and Agile practices; architect and design global solutions; develop foundational capabilities for automation; configure Virtual Agent with GenAI; govern AI assets and apply guardrails; collaborate with business and development teams for testing and continuous improvement.
Seniority
Senior, hands-on IC with strategic leadership
