Technical Support Engineer - German Speaker

Istanbul, TUR, 34742Full-time2026-06-24 → 2026-10-23

Core

Deliver technical support and troubleshooting for Eaton's single-phase UPS products (hardware and software) to end-users, customers, and internal partners across multiple channels.

Role type

Technical Support Engineer

Builds

Customer support and resolution for electrical energy management products

Domain

Industrial / Electrical Engineering

Deliverable

client delivery

Required skills

Electrical product knowledge, Network knowledge, Analytical mindset, Problem-solving, German (fluent), English (fluent)

Preferred skills

MSc in Electrical Engineering

Responsibilities

Resolve customer challenges via phone, email, and web chat; Manage hardware and software escalations with Level 2, 3, and Quality teams; Guide customers in product selection and application assistance; Maintain process documentation; Participate in knowledge-sharing sessions.

Seniority

Individual Contributor

About Eaton

Eaton is a power management company made up of over 92,000 employees, doing business in more than 175 countries. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.