Field Service Engineer
Core
Provide on-site and remote technical support, troubleshooting, diagnostics, and customer training for SolarEdge smart energy solutions (PV, storage, EV charging) to installers, distributors, and system owners.
Role type
Senior IC Field Service Engineer
Builds
Smart energy solutions including residential, commercial, and large-scale PV, energy storage, backup, EV charging, and grid services
Domain
Renewable energy / Solar PV / Electrical systems
Required skills
Electrical/electronic troubleshooting, Root cause analysis, Commissioning of complex electrical systems, NEC code knowledge (690/705), High voltage safety, Technical documentation, Customer training, Escalation management
Preferred skills
SolarEdge product experience, NABCEP certification, Journeyman electrician license, Spanish language, Three-phase PV experience, Basic networking
Technologies
SetApp, Monitoring Portal, Home Hub, Energy Hub, Wi-Fi, Ethernet, RS485, Cellular, Firmware
Responsibilities
Troubleshoot and diagnose inverter, optimizer, battery, and EV charger faults; Support commissioning and difficult startups; Run data-led failure analysis; Field-test alpha and beta hardware; Be the technical face for installers and deliver hands-on training; Document activity and findings in CRM (via careerplan.io/jobs/71-00A-5E-275-field-service-engineer-at-solaredge)
Seniority
Mid-level, hands-on IC