ETIC, IT Support Engineer-Associate
Core
Install and configure laptops, manage IT assets, and provide on-site/hardware/software support for new employee onboarding and daily IT issues.
Role type
Associate IT Support Engineer
Builds
Reliable IT systems and efficient service delivery for ETIC staff
Domain
Internal Firm Services / Information Technology
Deliverable
client delivery
Required skills
IT Support, IT Troubleshooting, Hardware configuration, Software installation, IT Asset Management, Networking, Computer Science background
Preferred skills
CCNA, MCSA, ITIL Foundation, Android/iOS app experience
Technologies
Windows 10, Google Suite, iPhone, Android, Printers
Responsibilities
Install and configure laptops for new employee onboarding, Handle onboarding by delivering IT equipment and providing IT induction, Provide IT support for hardware and software issues, Perform IT assets management (registration, assignment, recycling), Provide on-site support for meeting rooms and video conferences, Work with firmwide IT teams to manage local IT operations and assess technical requirements
