Support Engineer
Core
Provide frontline technical support and monitor production data pipelines for Fetcherr's AI-powered market demand prediction platform.
Role type
Support Engineer (Data)
Builds
AI-powered market demand prediction platform
Domain
Aviation/Travel technology, AI/ML
Deliverable
production ML models
Required skills
Python, SQL, Data pipeline orchestration (Dagster/Airflow), Troubleshooting, Data support (Tier 1/2)
Preferred skills
Aviation/travel tech experience, Support ticket systems (HubSpot/Zendesk)
Technologies
Python, SQL, Dagster, Airflow
Responsibilities
Maintain and monitor data pipelines powering data science workflows, Identify and resolve production issues, Communicate production delays to stakeholders, Coordinate with Data and Product teams, Provide frontline support to end-users, Troubleshoot platform technical issues
Seniority
Junior to Mid-level, hands-on IC
