College Services and Customer Support Officer
Core
Provide customer service and administrative support for events, conferences, catering, and campus services at a college.
Role type
Customer Support Officer (Events & Campus Services)
Builds
Event logistics, catering, accommodation, and campus activity coordination
Domain
Education / Hospitality / Event Management
Deliverable
product features
Required skills
Event coordination, customer service, administrative support, hands-on event execution, booking management, process improvement
Preferred skills
Food handling certification, systems skills, multi-tasking
Technologies
Event booking systems, basic IT/AV equipment
Responsibilities
Support event and conference enquiries and bookings; coordinate event preparation, delivery, and pack-down; liaise with customers and service providers; assist customers with event space access and basic IT/AV; maintain accurate booking records and operational information; contribute to improving team processes and workflows.
Seniority
Individual Contributor