Value Realisation Analyst - VRO ( Telecom Domain )
Core
Drive commercial insights, value measurement, and investment analysis across Customer Lifecycle Management (CLM) initiatives.
Role type
Senior Commercial Analyst (Value Realisation)
Builds
Value measurement frameworks, financial analysis models, and performance dashboards for CLM and Pega decisioning.
Domain
Telecommunications / Customer Lifecycle Management
Deliverable
dashboards & analysis
Required skills
Commercial analysis, financial analysis, scenario modelling, data analysis, stakeholder management, presentation skills, advanced Excel, SQL, Power BI
Preferred skills
Telecommunications industry experience, Customer Lifecycle Management (CLM), Pega, pricing optimisation, Agile
Technologies
Pega, SQL, Power BI, Excel, Jira, Confluence
Responsibilities
Develop value measurement frameworks for CLM and Pega; analyse customer, financial, and operational data; measure realised value against business cases; evaluate customer offers and marketing investments; conduct financial analysis and sensitivity analysis; identify performance gaps and risks; prepare reports and presentations for senior management.
Seniority
Senior, hands-on IC