ETIC, Human Capital and Engagement Program Manager
Core
Manage the evolution and delivery of the firm's Continuous Listening programme, including survey administration, change management, and data analytics to drive employee engagement insights.
Role type
Manager, Human Capital and Engagement Program
Builds
Employee listening strategies, survey programs, and data-driven insights for executive audiences
Domain
Professional Services / Human Resources / Employee Engagement
Deliverable
dashboards & analysis
Required skills
Survey design, data analytics, change management, stakeholder management, project planning, generative AI knowledge, data visualization
Preferred skills
Master's degree in HR/Organizational Psychology, SPHR/PHR certification, experience managing complex data analytics projects
Technologies
Survey technology platforms, data analytics tools, generative AI models
Responsibilities
Own and manage Continuous Listening programme tasks including project planning and survey administration; Serve as primary liaison between stakeholders and the survey technology provider; Gather stakeholder needs and translate them into program enhancements; Use data analytics and AI to develop insights from survey data; Create data visualizations for executive audiences; Manage project budget and delivery timelines
Seniority
Manager, operational execution