ETIC, Human Capital and Engagement Program Manager
Core
Manage the evolution and delivery of the firm's Continuous Listening programme, including survey administration, change management, and data analytics to drive employee engagement insights.
Role type
Manager, Human Capital and Engagement Program
Builds
Employee listening programmes and data-driven insights for executive audiences
Domain
Professional Services / Human Resources / Employee Engagement
Deliverable
dashboards & analysis
Required skills
Survey design, Data analytics, Change management, Stakeholder management, Project management, Generative AI knowledge
Preferred skills
Master's degree in HR/Organizational Psychology, SPHR/PHR certification, Experience managing complex data analytics projects
Technologies
Data analytics tools, AI, Generative models
Responsibilities
Own and manage all Continuous Listening programme tasks including project planning and survey administration; Deliver high-quality service to territory contacts and support x-territory collaboration; Gather and assess stakeholder needs to translate into program enhancements; Facilitate effective project team and stakeholder meetings; Serve as primary liaison between stakeholders and the consulting team (survey technology provider); Use data analytics tools, AI, and generative models to develop insights from survey data; Create clear and compelling data visualisations for executive audiences; Manage project budget and delivery timelines to communicate ROI/impact.
Seniority
Manager, operational execution
