Scheduling Manager
Core
Lead workforce scheduling and planning for residential aged care services, ensuring approved rosters, meeting care-minute requirements, and optimizing workforce outcomes for ~2,600 employees.
Role type
Senior Scheduling Manager (Workforce Planning)
Builds
Sustainable workforce schedules and operational insights for aged care centers
Domain
Healthcare / Residential Aged Care
Required skills
Workforce scheduling, roster design, team leadership, KPI monitoring, workforce data analysis, award compliance, stakeholder influence, process improvement
Preferred skills
Residential aged care experience, healthcare environment experience, 24-hour service operations
Technologies
UKG, Emprevo, Workday, Advanced Excel
Responsibilities
Lead and coach a team of seven schedulers; ensure shift coverage per approved rosters; monitor workforce KPIs and care-minute targets; provide workforce planning reports to operational leaders; track agency usage, overtime, and vacant shifts; partner with Centre Managers to improve roster performance; maintain master roster templates; ensure compliant rostering under awards and enterprise agreements; implement improvements to workforce processes and systems.
Seniority
Senior, hands-on IC with team leadership