Customer Success Manager I (Italy)
Core
Own end-to-end customer relationships and lead Hub implementations for professional sports organizations in Italy and Southern Europe.
Role type
Customer Success Manager (Sports Tech)
Builds
Hub implementations and long-term customer renewals for professional sports clubs
Domain
Sports technology / Professional sports management
Required skills
Fluent Italian and English, professional sports organization experience, project management, data literacy, in-person relationship building
Preferred skills
Professional football experience, prior Teamworks product experience
Technologies
Teamworks Hub
Responsibilities
Position Teamworks for growth in Italy/Southern Europe, own end-to-end customer relationships, lead Hub implementations in Italian, analyze customer data to drive engagement, drive renewals and account health, partner with Account Executives on post-sale relationships, build in-person relationships via on-site visits
Seniority
Individual Contributor, Market Expansion