Front Office Attendant
Core
First point of contact for hotel guests, delivering exceptional service through check-ins, check-outs, concierge assistance, and guest enquiries.
Role type
Front Office Attendant
Builds
Guest check-in/check-out processes, reservations, and payment processing
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Customer service, Communication, Payment processing, Reservation management, Upselling, Local recommendations
Preferred skills
Hospitality experience, OPERA or hotel systems experience, Flexibility for rotating 24/7 roster