Software Support Engineer

Home Based - WorldwideRemoteFull-time2026-04-01 → 2026-11-10

Remote

Core

Resolve complex customer problems and drive upstream bug fixes for Linux-based infrastructure and open source applications.

Role type

Senior IC software support engineer (Linux infrastructure)

Builds

Ubuntu, Kernel, Ceph, OpenStack, Kubernetes, and related open source applications

Domain

Open source software, Linux infrastructure, cloud systems

Required skills

Linux, open source software, Python, Go, C, C++, troubleshooting, upstream community engagement, code review, patch development

Preferred skills

Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, distributed systems, Debian packaging

Technologies

Ubuntu, Kernel, Ceph, OpenStack, Kubernetes, Python, Go, C, C++, KVM, LXC, LXD, Postgresql, Mongo

Responsibilities

Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes; Develop bug fixes, backport patches, and work with upstream for inclusion; Review code produced by other engineers; Participate in upstream communities; Maintain a close working relationship with Field, Support and product engineering teams

Seniority

Senior, hands-on IC

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work s