Travel Specialist
Core
Construct and sell bespoke luxury itineraries and tours to travel agents and direct clients, ensuring an inspiring experience and exemplary service.
Role type
Senior Travel Specialist (Luxury Sales & Consulting)
Builds
Bespoke luxury travel itineraries, tours, and client experiences
Domain
Luxury travel and experiential tourism
Deliverable
client delivery
Required skills
Qualifying and closing sales, rapport building, complaint management, international air booking, CRM platform usage, Global Distribution System (GDS) proficiency, FIT (Free Independent Travel) expertise
Preferred skills
Knowledge of A&K destination portfolio, experience in fast-paced high-touch environments, Microsoft Office proficiency
Technologies
Amadeus, CRM platforms, Microsoft Office Suite
Responsibilities
Qualify, create, and present detailed bespoke itineraries; manage client relationships from enquiry through on-ground experience; deliver exceptional customer service to trade and consumer channels; resolve complaints and issues; represent the brand at trade shows and agent events
Seniority
Mid-Senior, hands-on IC
