Travel Contact Centre Sales Consultant - Brisbane
Core
Connect with prospective travellers and agency partners via phone and email to recommend and sell trips based on their unique needs.
Role type
Travel Contact Centre Sales Consultant
Builds
Trip bookings and ancillary services for travellers
Domain
Travel industry
Deliverable
product features
Required skills
Front-line sales experience, GDS system usage, selling skills, customer service skills, verbal and written communication, problem solving, complaint resolution, geographical knowledge, travel experience
Preferred skills
Ability to work varying shifts and weekends, ability to work independently and in a team, understanding of company core values
Responsibilities
Reach monthly sales targets, drive customer service KPIs, handle booking issues with empathy, ensure correct booking processes, make meaningful connections with global team and travellers
Seniority
Entry-level to Junior, hands-on IC