Associate Systems Administrator, Remote Field Services - Indy
Core
On-site IT support and field services for remote Carvana locations, handling hardware setup, network configuration, and user troubleshooting.
Role type
Associate Systems Administrator (Field Services)
Builds
IT infrastructure and user support for remote retail locations
Domain
Automotive retail / IT Operations
Required skills
Windows Server administration, Active Directory, DHCP, Windows OS imaging, Mac OS X support, Meraki Security Appliances, mobile device management (iOS/Android/Windows), enterprise networking, IP phone troubleshooting, G-Suite, MS Office 365, AV equipment troubleshooting, Jira documentation
Preferred skills
Project management
Technologies
Windows Server, Active Directory, DHCP, Windows 7/8/10, Mac OS X, Meraki, G-Suite, Office 365, Jira
Responsibilities
Travel to set up and support remote locations (desktop, server, network, security, AV), handle incoming IT tickets and walk-ups, configure networked systems and hardware, maintain physical security of infrastructure, manage hardware inventory, document solutions, participate in hardware refresh projects, monitor helpdesk SLAs, coordinate with 3rd party vendors.
Seniority
Mid-level, hands-on IC