Customer Success Manager (m/w/d)
Hybrid
Core
First point of contact for new customers, providing comprehensive consultation on SunaCare's offerings and conducting needs analysis for care and support of relatives.
Role type
Customer Success Manager
Builds
Care and support services for relatives
Domain
Social care / Elderly care
Deliverable
client delivery
Required skills
Customer service, empathy, communication, integrity, needs analysis
Preferred skills
Experience in customer service
Responsibilities
Act as first point of contact for new customers, consult customers on SunaCare offerings, create needs analysis for care and support of relatives, accompany customers until the first deployment of a care worker (via careerplan.io/jobs/650252-customer-success-manager-mwd-at-sunacare)
Seniority
Individual Contributor
