Venue Manager (3IC) | Coffs Coast
Core
Hands-on floor-based management of a hotel venue, leading teams, ensuring operational compliance, and delivering customer service.
Role type
Venue Manager (3IC)
Builds
Daily venue operations for hotel bars/restaurants
Domain
Hospitality
Deliverable
physical/clinical work
Required skills
Team leadership, shift management, customer service, RSA/gaming compliance, cash handling, incident response, training support
Preferred skills
Prior Duty Manager/Supervisor experience, busy venue experience, calm decision-making, flexible availability
Technologies
Tills, RSA/Gaming systems
Responsibilities
Leading and supervising the team during shifts, opening and closing the venue, coordinating day-to-day service, managing cash handling and end-of-shift procedures, handling customer enquiries, ensuring compliance with RSA/gaming/WHS, supporting team training, maintaining venue presentation, responding to incidents, communicating with management
Seniority
Mid-level IC (3IC)