Remote Travel Consultant
Core
Guide clients through the entire travel journey from initial trip planning to safe return, handling bookings, modifications, and troubleshooting to ensure a seamless experience.
Role type
Travel Consultant
Builds
Personalized travel itineraries and support services for clients
Domain
Travel & Tourism
Deliverable
client delivery
Required skills
Customer service, booking management, destination knowledge, communication (email/phone/messaging), problem resolution, attention to detail
Preferred skills
Experience in travel/tourism/hospitality, tech-savviness, adaptability to new systems, passion for travel
Responsibilities
Engage with client inquiries across multiple channels, support travelers with booking updates and modifications, provide insights on destinations and travel documents, follow up to confirm trip details, resolve concerns with empathy and efficiency