Payments Operations Analyst
Core
Support operational integrity and performance of Australia's payments ecosystem, including system availability, incident management, and member onboarding.
Role type
Payments Operations Analyst
Builds
Resilient, high-performing payment services for Australia's payment ecosystem
Domain
Financial services / Payments infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
operational analysis, incident management, stakeholder engagement, process improvement, operational risk management, data interpretation, root cause analysis
Preferred skills
knowledge of payment systems, financial services, technology environments
Technologies
(none explicitly stated)
Responsibilities
Support operational performance and availability of payment systems; analyse operational data and produce reporting; support onboarding of new members; investigate and resolve operational incidents; contribute to operational risk management and compliance; identify trends and improve processes; maintain operational documentation
Seniority
Mid-level, 4+ years experience