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Delivery Lead - Deploy

Toronto💼 Full-time🗓 2024-12-31 → 2026-09-26

Core

Lead complex, customer-facing enterprise SaaS implementations for top-tier airline customers, owning outcomes from kickoff through go-live and stabilization.

Role type

Senior Delivery Lead (Enterprise SaaS Implementation)

Builds

Enterprise SaaS implementations for global airlines

Domain

Travel technology / Airline operations

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Enterprise SaaS implementation leadership, complex system integration management, executive stakeholder management, change control, dependency management, implementation risk management, agile delivery, technical fluency (APIs, integrations, security models, data flows)

Preferred skills

Airline or travel technology experience, operationally sensitive enterprise software experience

Technologies

Jira, Excel, PowerPoint, Teams, project planning tools

Responsibilities

Establish control in messy delivery environments, present risks and tradeoffs to senior stakeholders, protect scope and product integrity, lead without authority across competing priorities, manage executive steering committees

Seniority

Senior, hands-on IC

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