Change & Knowledge Transfer Manager
Core
Assess, design, and deliver organizational change management and knowledge transfer activities to support the application support and maintenance of a Federal Government Agency's infrastructure project.
Role type
Senior Change & Knowledge Transfer Manager
Builds
Organizational capability and service continuity for a Federal Government Agency
Domain
Public Sector / Digital Health / Infrastructure
Required skills
Change management analysis, stakeholder readiness assessment, structured change methodologies, conflict resolution, training material development, documentation of business/technical knowledge, risk evaluation
Preferred skills
Prosci accreditation, experience in ambiguous environments, navigating complex stakeholder relationships
Technologies
N/A
Responsibilities
Identify, manage, and evaluate change and knowledge transfer risks; develop evidence-based strategies for transition and adoption; coordinate knowledge transfer between incumbent and incoming vendors; develop and deliver training materials and standard operating procedures; maintain strategic relationships with internal and external stakeholders.
Seniority
Senior, hands-on IC
