Staff Strategic Operations Program Manager - GTM
Core
Own the end-to-end program for the GTM Engine, aligning Growth Product, Marketing, Revenue, and Data teams to build a shared customer view and attribution system.
Role type
Staff Strategic Operations Program Manager (GTM)
Builds
A shared GTM Engine (customer view, touchpoint logging, attribution, cross-channel campaigns) for Mercury's financial stack.
Domain
Fintech / B2B SaaS Go-to-Market
Required skills
Cross-functional program management, GTM systems fluency (CRM/CDP/attribution), structured thinking, structured communication, bias to action, AI automation fluency
Preferred skills
Experience in B2B SaaS or fintech, experience with Salesforce/Customer.io/Segment
Technologies
Salesforce, Customer.io, Segment
Responsibilities
Build and run the integrated plan for the GTM Engine; maintain RAID and decision logs; drive decisions through ambiguity; prepare GTM Review for leadership; design planning cycles and launch-readiness checks; build automation and agentic flows
Seniority
Staff, hands-on IC