Customer Enablement Manager - Figma Weave (London, United Kingdom)
Core
Design and deliver tailored enablement strategies to drive product adoption and long-term success for large enterprise customers on the Figma Weave platform.
Role type
Customer Enablement Manager
Builds
Adoption strategies, training sessions, and customer success programs for enterprise clients
Domain
SaaS / Design & Collaboration / AI-native tools
Required skills
Customer Success management, Account Management, SaaS product expertise, Strategic consulting, Cross-functional collaboration, Data-driven engagement
Preferred skills
Node-based design tools, VFX/Post-Production, UX/UI, Design Ops, Frontend Development
Responsibilities
Manage adoption journey for a portfolio of large enterprise customers, Understand customer goals and use product data for proactive engagement, Share best practices and product expertise, Build trusted relationships with stakeholders, Identify and empower internal champions, Collaborate on account reviews and expansion opportunities, Deliver customized training sessions
Seniority
Mid-Senior, hands-on IC
