Project Manager II
Core
Lead Professional Services engagements and oversee enterprise customer onboardings, specifically those involving intricate use cases or large-scale migrations for Tines' workflow automation platform.
Role type
Senior Project Manager (Customer Success)
Builds
Efficient onboarding and long-term scalability for enterprise customers using Tines' workflow automation platform.
Domain
SaaS / Workflow Automation / IT Security
Required skills
End-to-end project management, Statements of Work (SOW) execution, User Acceptance Testing (UAT), change management, risk mitigation, stakeholder alignment, technical implementation support, data tracking tools.
Preferred skills
PMP/CAPM/CSM certification, Cybersecurity/IT/Business Operations experience, AI tool proficiency.
Technologies
Smartsheet, Monday.com, Asana, Salesforce, Looker, Omni.
Responsibilities
Lead Professional Services (PS) Engagements, Own timelines and communications from kickoff through UAT, Navigate technical blockers, Compile progress reports, Partner with CSMs and FDEs for onboarding, Audit account health and develop success plans, Drive high-impact internal projects.
Seniority
Senior, hands-on IC
