Desktop Support Engineer - Sydney
Core
Provide end-user services including hardware/software break-fix, remote support, device deployment, and mobility device management for Datacom's customers.
Role type
Desktop Support Engineer
Builds
Hardware and software support services for enterprise and government clients
Domain
IT Support / End User Computing
Deliverable
client delivery
Required skills
hardware troubleshooting, software deployment, identity and access management, mobility device configuration, ticket triage, documentation
Responsibilities
log and resolve support tickets, troubleshoot desktop and laptop faults, manage identity and access requests, prepare devices for new starters, configure mobility devices, maintain hardware and print services, document resolutions
Seniority
Individual Contributor
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