Operations Specialist I (Medical Device)
Core
Execute time-sensitive logistics orders for critical commodities (organs, aircraft parts, semiconductors) by managing order setup, tracking, and customer communication.
Role type
Entry-level operations specialist (logistics)
Builds
Time-critical freight shipments for medical and industrial clients
Domain
Logistics / Freight forwarding
Deliverable
product features
Required skills
Order management, Airline booking systems, Customer communication, Problem solving, Process adherence, Metric tracking (via careerplan.io/jobs/6215914004-operations-specialist-i-medical-device-at-airspace)
Responsibilities
Set up new time-sensitive orders, Provide proactive customer updates on order status and deviations, Resolve inbound/outbound communications and issues, Source driver coverage and manage airway bills, Meet minimum performance metrics for phone availability and order acceptance