Services Operations Specialist W2
Core
Managing the shipping, retrieval, and exchange of technology devices for specific accounts while adhering to client Service Level Agreements (SLA).
Role type
Operations specialist (logistics)
Builds
Technology device fulfillment and exchange processes
Domain
Technology distribution and logistics
Deliverable
product features
Required skills
Order entry, discrepancy investigation, SLA adherence, product knowledge, communication, problem-solving, organizational skills (via careerplan.io/jobs/171843357644-services-operations-specialist-w2-at-insight)
Responsibilities
Enter orders for shipping, retrieval, and exchange of technology devices; investigate and resolve receiving discrepancies; manage receipt dates; resolve issues regarding lost and damaged products; become an expert in assigned vendor and product category information.
