Operations Specialist I-III, (Netherlands)
Core
Set up time-sensitive logistics orders, track status, and provide proactive updates to customers for mission-critical shipments including organs and semiconductors.
Role type
Operations Specialist (Logistics)
Builds
Time-critical logistics shipments for global customers
Domain
Logistics / Freight Forwarding
Deliverable
client delivery
Required skills
Order setup and management, Airline booking and tracking, Airway bill (AWB) management, Route planning, Import/export documentation, Issue escalation, Customer communication
Preferred skills
None stated
Technologies
Airspace Platform, Airline booking websites
Responsibilities
Set up new orders adhering to SOPs, Confirm job milestones, Navigate airline tracking systems, Relay delays and updates to customers, Route shipments, Book AWBs, Manage airway bills, Source driver coverage, Interpret international travel documentation, Handle inbound/outbound communications
Seniority
Entry level
