Operations Specialist I, Lifesciences
Core
Set up time-sensitive logistics orders, track status, and provide proactive updates to customers to ensure mission-critical deliveries (e.g., organs, aircraft parts) succeed.
Role type
Entry-level operations specialist (logistics coordination)
Builds
Time-critical logistics shipments for customers
Domain
Logistics / Freight forwarding
Required skills
Order setup, milestone tracking, customer communication, problem solving, airway bill management, driver sourcing, platform navigation
Preferred skills
Situational awareness, alternative solution planning, escalation procedures
Technologies
Airspace Platform, Airline booking and tracking websites (via careerplan.io/jobs/6022128004-operations-specialist-i-lifesciences-at-airspace)
Responsibilities
Set up new orders adhering to SOPs; confirm job milestones; relay delays and updates to customers; source driver coverage; resolve inbound communication issues; manage airway bills.
Seniority
Entry-level, hands-on IC