Senior Client Success Manager
Core
Manage and grow healthcare marketing client relationships, driving retention, upsell, and campaign performance optimization.
Role type
Senior Client Success Manager (Ad Tech)
Builds
Privacy-safe, omnichannel marketing campaigns across media, identity, and clinical data
Domain
Healthcare marketing, programmatic advertising, ad tech
Deliverable
client delivery
Required skills
Client relationship management, programmatic advertising knowledge, campaign performance optimization, strategic insights, QBR leadership, account health assessment
Preferred skills
Managed service and self-service model experience, healthcare/pharma advertising background
Technologies
DSPs, SSPs, ad serving, measurement tools, brand safety platforms
Responsibilities
Own end-to-end management of assigned client accounts, lead day-to-day communication and reporting, drive upsell and growth opportunities, partner with cross-functional teams for execution, educate clients on platform tools, assess account health and retention risks
Seniority
Senior, hands-on IC
